Flexible Cancellation

Cancellation is free of charge a day prior to arrival before 1500 hours.

100% cancellation charges applicable for reservations made for stay dates 29th December till 02nd January.

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact reservations@atecahotelsuites.com Alternatively, you can cancel your reservation online.

Please note that this policy does not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer for more information.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.

*Important Information:

  • Some exclusions may apply. May exclude certain special restrictions, peak dates and high demand seasons. Please refer to the property's Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.
  • Individual (transient) guestroom reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. The form and timing of refund may be subject to applicable laws.
  • For group organizer questions on terms or conditions of group contracts, please contact the hotel.

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